Which business process map portrays the main interfaces and linkages among units inside the organization itself and external actors that interact to perform the business process? Relationship map Individual map Procedure map Overall process map Lean Six Sigma is not new, it is a combination of Lean Management and Six-Sigma methodologies which were first integrated in 1986 True False Question 19 (1 point) Here are ways in which leaders reinforce the kind of culture and organization they wish to create by their criteria for rewards, promotion, and hiring by the questions they ask pay attention to, what they measure, and control all of the above none of the above Flowcharts that need to be stored, copied/distributed, and modified as business processes change over time are best suited with computer software tools. True False Question 17 (1 point) shows who performs the activities in a process with which functional department they belong to inside a "swim lane". Relationship mapping Traditional flowchart Cross-functional map