Which factor is a key determinant of the average time a customer spends waiting in a queue?
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Question:
Which factor is a key determinant of the average time a customer spends waiting in a queue?
a. Length of the queue
b. The arrival rate of customers
c. Number of service points available
d. Service rate of the system
Related Book For
Introduction to Management Science A Modeling and Cases Studies Approach with Spreadsheets
ISBN: 978-0078024061
5th edition
Authors: Frederick S. Hillier, Mark S. Hillier
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