Question: Which is an important basis for establishing competitive advantage and differentiating one s company from competitors? a . Giving importance only to high - end

Which is an important basis for establishing competitive advantage and differentiating ones company from competitors?
a. Giving importance only to high-end customers
b. Providing a high-quality product advertised by word-of-mouth.
c. Delivering consistent, high-quality customer service.
d. Using an automated survey to determine the postsale satisfaction of customers.

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