Which is true regarding behavior change?

Multiple Choice

From a manager's perspective, when employees complain, confront, or bring about grievances, it may feel threatening.

The statement above is an opportunity for the manager to learn about and solve a potentially important problem.

When a secure and supportive manager properly channels employees' expressions of dissatisfaction, the results can include greater employee engagement, lower tumover, and substantial improvements in the organization's performance.

All of the above

None of the above