Which medium has the least information richness?

Select one:

a. Telephone.

b. Face-to-face.

c. Financial statements.

d. Personal memo.

e. Video conferencing.

The __________ style of handling dysfunctional conflict involves either passive withdrawal from the problem or active suppression of the issue.

Select one:

a. integrating

b. obliging

c. dominating

d. avoiding

e. compromising

People who have a __________ decision-making style have a low tolerance for ambiguity and are oriented toward task and technical concerns when making decisions.

Select one:

a. directive

b. analytical

c. conceptual

d. behavioral

e. action