1. Which method would you use to be able to move back or forward by three months at a time?

a. Click the current month title in the Date Navigator to display the three months prior or after this month.

b. Change to full screen so you can view three months at a time on the screen.

c. Click the arrow on either side of the Date Navigator to display three months previous or upcoming.

d. Switch to the month view and then reduce the size until you can see three months or more.

1. How can you change the time intervals for appointments?

a. Right-click the time bar and click the required interval.

b. Open the Outlook Options and change the interval in the Calendar tab.

c. Ask the network administrator to change this for your department settings.

d. Double-click the time bar and click the required interval.

1. Why would you consider changing the status of the Show As field for an appointment on your calendar?

a. This field applies colors to each status option, providing a quick preview of what is important on your calendar.

b. Changes to this field display the appointment in the To Do panel, if it is displayed.

c. Changes to this field activate the Reminder field.

d. This field indicates your availability status to others who may want to schedule a meeting with you.

1. How can you set up a meeting that occurs every third Wednesday of a month?

a. Create the first meeting and then copy it to the third Wednesday of every month.

b. Ask the network administrator to set this meeting for you.

c. Set this meeting up in the Outlook Options under the Calendar tab.

d. Click Recurring and then click the individual settings for this meeting.

1. How does a meeting differ from an appointment?

a. A meeting generally is scheduled for more than a day whereas an appointment generally is less than an hour.

b. You can create an appointment on your calendar but you need permission to schedule meetings with others.

c. You can invite others to a meeting provided they are external contacts.

d. A meeting requires participation of others whereas an appointment generally does not require others to attend.

1. How does a meeting appear on your calendar if you proposed another time when you responded to the request?

a. The meeting appears in a patterned bar as if you clicked Tentative in the request.

b. The meeting appears with a transparent effect in the calendar.

c. The meeting does not appear until the originator changes the time.

d. The meeting will appear at its original time until the originator changes the time.

1. What is the most efficient way to add someone to a meeting that has already been scheduled?

a. Cancel the previous meeting and send a new meeting request to everyone

b. Ask the network administrator to delete the meeting request so you can send a new one

c. Recall the meeting request and resend a new one to everyone

d. Open the meeting, add the person, and send the request to the person only or everyone.

1. What is the difference between deleting a meeting versus deleting an appointment?

a. When you delete an appointment, Outlook archives the change immediately.

b. When you delete the meeting, Outlook archives the change immediately.

c. You cannot delete a meeting without permissions from the network administrator.

d. When you delete a meeting, a notice is sent to everyone that the meeting is cancelled.

1. Why might you want to change the default day settings for a work week?

a. You need a monthly schedule instead of a work sheet.

b. You want to emphasize specific days in the week using a color effect.

c. You want to notify others that you will be away from your office or home.

d. You may have a different work week schedule instead of the traditional Monday to Friday.

1. Why might you want to publish the Social calendar on the community recreation center web site?

a. Anyone can view the community recreation center calendar from anywhere they have access to the Internet.

b. You do not want to show the recreation community center events along with your calendar.

c. You want to stop distributing flyers with this calendar to every household.

d. You reduce the number of people asking for a copy of the recreation community center events.

1. How can you hide an individual calendar in the group?

a. You cannot hide an individual calendar without removing it.

b. Move the selected calendar into another calendar group.

c. Clear the checkbox for the calendar in the group.

d. Delete the selected calendar in the group.

1. What is a benefit of creating a calendar group?

a. You can share your calendar with others via the Internet.

b. You can view other calendars within Outlook at the same time as you view your own calendar.

c. You can create several different calendars for various events you have to attend.

d. You can import other people's schedules into your calendar.

1. Why would you use the New Task window to create a task instead of the task field?

a. You can enter more details for the task in the New Task window.

b. All new tasks have to be created using this method.

c. You must create a task using this method to be able to mark it as complete later.

d. You can enter more than 15 characters to describe the task using this method.

1. Why might you want to use the Details option with a task?

a. To mark the task as complete.

b. To associate the task with a contact in the Peoples module.

c. To enter notes or to track the total time of the task.

d. To enter more information about the contact being assigned the task.

1. If you had a task that needed to be completed every other Friday afternoon, how would you set this up?

a. Use the Options feature

b. Use the Follow Up feature

c. Use the Recurrence feature

d. Use the Assign Task feature

1. What happens when you mark a task as complete?

a. Outlook places a checkmark next to the task and adds a strikethrough effect on the task name.

b. Outlook deletes the task and moves it to the Deleted Items folder.

c. Outlook places a checkmark next to the task and applies a red color to the task name.

d. Outlook moves the task into a folder for completed tasks.

1. When can you change the status for a task?

a. You can change the status of a task at any time.

b. You can only change the status of an assigned task.

c. The status changes when you update the amount of work completed for the task.

d. The status can only be changed when the task is complete.

1. Why might you want to assign a task?

a. The task does not need to be completed until next year.

b. You want to publish assigned tasks in the department calendar.

c. You will be sharing responsibility of this task and need to include the person.

d. The task will be handled by someone else but you want to keep track of the progress.

1. How can you set up reminders to automatically appear for all tasks with due dates?

a. Change the option for Reminders Windows in the Mail category of Outlook Options.

b. Create a reminder using the Follow Up feature for each task with due dates.

c. Open a new task windows, access the Reminders feature and click Set as Default.

d. Set this up in the Task category of the Outlook Options so all tasks with due dates have a reminder.

1. What does it mean if you see an icon with an X included with a response on a task request?

a. The person has accepted the task assignment.

b. The person has completed the task assignment.

c. The person is sending you a status report on the task assigned.

d. The person has declined the task assignment.

1. How can you obtain a hard copy of the details for all tasks?

a. Change the view of tasks to Detailed and then print the tasks.

b. Change the view of tasks to List and then print the tasks.

c. Export the tasks to a format that can be read in Word or Excel.

d. Simply print the tasks, regardless of the view currently in use.

1. How can you view task from within the Calendar view?

a. Use the To-Do List Bar to display with Tasks.

b. Change view to include the Tasks column

c. Open another session of Outlook and go to the Tasks feature

d. Add Tasks to the Navigation Bar below the Date Navigator

Answer rating: 100% (QA)

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