Which of the following statements is NOT true regarding the process analysis tools? A. Process mapping is
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Question:
Which of the following statements is NOT true regarding the process analysis tools?
A.
Process mapping is another name for time-function mapping.
B.
Time-function mapping extends value-stream mapping to include suppliers.
C.
Service blueprinting is designed to help focus on the customer interaction part of the process.
D.
A process chart is different than a flowchart.
Related Book For
Auditing and Assurance Services
ISBN: 978-0077862343
6th edition
Authors: Timothy Louwers, Robert Ramsay, David Sinason, Jerry Straws
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