Question: Which process is defined as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such

Which process is defined as "the fundamental rethinking and radical redesign of business processes to
achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality,
service, and speed?"
Reengineering
Benchmarking
Total quality management
Process mapping
Which process is defined as "the fundamental rethinking and radical redesign

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