Which process is not a core process within the Management Quality framework?

a) Digitalization for Industry 4.0

b) Process development

c) Supply chain management

d) New product development

e) Services

f) Operations strategy formation and deployment

Offshoring should not be leveraged strategically

a) For access to new markets

b) For acquisition of new capabilities

c) For dodging competition in the home market

d) For innovation of new products and services

e) For cost reduction

Frontline employees should not be engaged in collaborative search

a) For outdated and soon to be abandoned technologies

b) For relatively new technologies