Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?

Quality control

Quality action

Quality standards

Quality assurance

Before running a process improvement experiment, a project manager needs to first identify processes to change and leave unchanged. Whats the experiment-related term for the unchanged process?

Comparable group

Control group

Variable group

Research group

As a project manager, you hold a retrospective. During the meeting, you have a discussion about risks that could become issues if not addressed this quarter. You also inform the team that youre passing ownership of the project to someone else. In the retrospective notes, you include the contact information of the new project manager and links to any relevant documentation. Which retrospective step does this represent?

Risks that materialized

Future considerations

Lessons learned

Action items