Question: Which scenario would result is the highest customer NPV? a) 75% retention rate, a 10% required rate of return and the same customer profit in

Which scenario would result is the highest customer NPV?

a) 75% retention rate, a 10% required rate of return and the same customer profit in years 1 to 4

b) 75% retention rate, a 10% required rate of return and the same customer profit in years 1 to 7

c) 50% retention rate, a 50% required rate of return and the same customer profit in years 1 to 4

d) 50% retention rate, a 10% required rate of return and the same customer profit in years 1 to 7

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