Question: Which statement about Key performance indicators (KPIs) is false The FM must develop KPIs that are quantifiable The FM must ensure KPI reflect goals of

Which statement about Key performance indicators (KPIs) is false

  1. The FM must develop KPIs that are quantifiable

  2. The FM must ensure KPI reflect goals of the organization

  3. The FM must translate KPIs into actionable steps for employees and service providers

  4. The FM must write KPIS clear and concisely so they can be easy understood

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