Which statement about middle management is true? Select one: a. Middle management includes executives and vice presidents. b. Middle managers work with top managers and coordinate with peers to develop and implement action plans to accomplish organizational objectives. c. Middle managers develop high-level action plans for implementation by people at lower levels in the organization. d. Middle managers do not have other managers reporting to them. e. Middle managers constitute the first level of an organization's hierarchy of authority. A(n) skill is the ability to think analytically to diagnose and solve complex problems. Select one: a. conceptual b. human c. technical d. kinesthetic e. interpersonal Margarethe is the manager of a hardware store. She inspires her employees by working alongside them through the holidays, encourages them to voice their opinions, suggestions, and concerns and works hard to encourage a positive attitude among her employees. Margarethe is performing the management function of Select one: a. planning b. leading c. controlling d. organizing e. following