Question: Which statement concerning the American Customer Satisfaction Index ( ACSI ) is not correct? The ASCl index is based on a scale of 0 to

Which statement concerning the American Customer Satisfaction Index (ACSI) is not correct?
The ASCl index is based on a scale of 0 to 100.
The ACSI is based on an ongoing study.
The retailer with the highest 2015 satisfaction scores was
Amazon.com.
Fast-food franchises typically receive the highest ACSI scores.
Which statement concerning the American Customer Satisfaction Index (ACSI) is not

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