Which statement correctly explains how to maximize the effectiveness of a direct claim and complaint message?

If you have a complaint, you$$ll get the best results if you vent your complaint online using social media such as Facebook and Twitter.

Make the company ask for any copies of your relevant receipts or guarantees.

Write a letter because letters are taken more seriously and establish a record of the complaint.

If you make your complaint on social media, a company will find it by using Google Alerts