Which steps in the Surgery Process Flow diagram $($you may use the numbers as reference$)$ are directly related to potential infections?

The Surgery Infection Rate $-$ C&E Diagram shows that the combined team identified six potential areas for investigation. Are all six appropriate? Are any of the six not represented in the Surgery Process Flow Diagram?

Does the C&E Diagram seem in any way related to the Five Whys process management tool? Explain in what ways it is similar or different. Do you think the C&E Diagram tool was the better choice for this situation? Explain.

The infection rate data is an example of a $$lagging metric$$ because the data is gathered after the process has been completed. Do the two charts cause you to want to collect data at some point other than after surgery? If not, explain your reasoning. If yes, explain what points in the process you would like to begin collecting data. Explain what data you would like to collect and why the data may be useful in figuring out how to reduce infections.

Read the "Note" on the Surgery Infection Rate $-$ C&E Diagram. Do you agree or disagree with their comment? Explain your reasoning.

You have read about the use of three process management tools to understand and improve the surgery infection rate problem. They are a process flow diagram, a cause and effect diagram, and a control chart. Was one tool more helpful than the other? Was any tool unnecessary? Review the process management tool descriptions from Week $4.$ Is there another tool you would recommend the team use? Explain your reasoning.

What did you learn from this assignment?