Question: Which technique helps to create a positive telephone image? Multiple Choice End the call abruptly since it is essential to respect the customer's time. Use

Which technique helps to create a positive telephone image?
Multiple Choice
End the call abruptly since it is essential to respect the customer's time.
Use a canned or mechanical presentation to gain the customer's attention.
Adopt a defensive approach when the customer gets unreasonable.
Continually evaluate yourself since you are your own best critic.

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