1. Which two techniques help build empathy for users and Customers? (Choose two.)

• Direct observation of someone doing the task
• Read online forum comments from users of a similar application
• Launch an online survey
• Interview the people who tested the code
• Do the job to gain direct experience

2.An optimal market window correlates with which two weighted shortest job first calculations? (Choose two.)

• Cost of delay
• Risk reduction/opportunity enablement
• Time criticality
• Job size
• Business value

3.What are two outputs of a PI Planning event? (Choose two.)

• Committed PI Objectives
• Program Board with Dependencies
• PI retrospective action items
• Top 10 Features
• 10-15% allocation to the Architectural Runway

4.An optimal market window correlates with which two weighted shortest job first calculations? (Choose two.)

• Cost of delay
• Risk reduction/opportunity enablement
• Time criticality
• Job size
• Business value

5.What are two outputs of a PI Planning event? (Choose two.)

• Committed PI Objectives
• Program Board with Dependencies
• PI retrospective action items
• Top 10 Features
• 10-15% allocation to the Architectural Runway

6.An organization wants to develop a complex new product targeted at 10 or fewer big customers. What research technique is most likely to provide meaningful data?

• Reviewing census data
• A/B testing
• Random sampling
• Focus groups

7.When considering innovation and investment horizons, which area will typically consume the bulk of the Value Stream's budget?

• Horizon 3 (evaluating)
• Horizon 0 (retiring)
• Horizon 2 (emerging)
• Horizon 1 (investing and extracting)

8.Empathy maps should include which two items? (Choose two.)

• Where can the Customers obtain additional information?
• What do the Customers see?
• How do Customers want the product to be priced?
• When do the Customers want the product to launch?
• What do the Customers think and feel?

9.In what two situations would Innovation Games be an effective research technique? (Choose two.)

• Helping a diverse group of Customers prioritize enhancement requests
• Determining Customer needs in a new market segment
• Understanding the primary competitor's market strategy
• Raising management's confidence in unit forecasts of a new product
• Determining the sales strategy for a new product launch

10.Which horizon describes the desired state as stable solutions that deliver high value with minimal new investment?

• Horizon 2
• Horizon 3
• Horizon 1
• Horizon 0