Question: Which value chain element is affected most directly from peer - to - peer social media reviews of the product manufactured by a company posted

Which value chain element is affected most directly from peer-to-peer social media reviews of the product manufactured by a company posted by customers who have purchased that product?
Question content area bottom
Part 1
A.
Information technology
B.
Manufacturing and operations
C.
Customer service
D.
Inbound logistics
E.
Sales and marketing

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