Question: While already waiting on hold for the next available associate in a telephone queue which type of queuing system do you encounter? Single channel,

While already waiting "on hold" for the next available associate in a telephone queue which type of queuing system do you encounter?
Single channel, single phase
Single channel, multiphase
Multichannel, single phase
Multichannel, multiphase
None of the above
 While already waiting "on hold" for the next available associate in

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