Question: While anticipating objections and countering them before they are asked is a good idea, one negative consequence of doing so is that the salesperson may
While anticipating objections and countering them before they are asked is a good idea, one negative consequence of doing so is that the salesperson may
a begin to lie about the product.
b not emphasize its features and benefits enough.
c annoy the customer.
d take too long in trying to sell the product, and the customer may stop listening.
e mention objections the customer had not thought of
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