Question: While describing a complex machine to a customer, Tiana notices that the customer looks puzzled. She asks the customer what part of presentation needs further
While describing a complex machine to a customer, Tiana notices that the customer looks puzzled. She asks the customer what part of presentation needs further explanation. The customer replies, "I would like to know more about how the machine can help me save or Tiana then provides the requested details. This scenario best illustrates twoway communication.
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