While having a good strategy is important, it is ineffective if which characteristic isnt present?

a. oversight

b. delegation

c. alignment

d. dedication

What makes an organizational structure formal?

	a.	Organizational charts are clear and reflect reality.
	b.	The organizational chart is detailed.
	c.	The dress code is business.
	d.	There are at least two layers of middle management.

When approaching a formal approval process, change agents should follow which of the following strategies?

	a.	Create a vision and strategy that fits with the change project.
	b.	Just work with people who agree with the change.
	c.	Use the appropriate process to legitimize the proposal.
	d.	Be vague about the project in order to set accurate expectations.