Question: While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message

While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way. Most negative messages take an indirect approach, using a buffer, providing reasons, delivering the bad news with empathy, and closing pleasantly.

What buffering technique are you using if you choose to praise the receivers accomplishments, organization, or efforts?

Agreement

Best news

Compliment

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

3. Composing Effective Negative Messages While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way....

Q:

While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way. Most negative messages take an indirect...

Q:

3 . Composing Effective Negative Messages While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive...

Q:

While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way. Most negative messages take an indirect...

Q:

While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way. Most negative messages take an indirect...

Q:

1. Communicating Negative News Effectively At some point, everyone will have to deliver bad news. The bad feelings associated with this type of message can be alleviated if the receiver knows the...

Q:

1. Communicating Negative News Effectively At some point, everyone will have to deliver bad news. The bad feelings associated with this type of message can be alleviated if the receiver knows the...

Q:

Options for first blue line: - positive motives - or - deceit - Options for second blue line: - ensure your reasons will be read - or - can be blunt - or - Increase responsibility - or - intend to...

Q:

for the last question options: limit responsiblilty, soften the blow, place blame, can be blunt 2. Keeping the Indirect Strategy Ethical You may worry that the indirect organizational strategy is...

Q:

You may worry that the indirect organizational strategy is unethical and manipulative, but the alternative - - breaking the news bluntly - can cause pain and hard feelings. Fill in the blank with the...

Q:

Using the Goodman fatigue criterion, repeat Problem 864 with the working pressure cycling between 1200 psi and 2000 psi? Problem 8-64, The figure shows a fluid-pressure linear actuator (hydraulic...

Q:

Tert-Butoxycarbonyl azide, a reagent used in protein synthesis, is prepared by treating tert-Butoxycarbonyl chloride with sodium azide. Propose a mechanism for thisreaction. , H3C CH3 + NaN3 NacI ...

Q:

Which item is eliminated when preparing a consolidation worksheet? a . Retained earnings b . Intragroup dividends c . Equipment acquisitions d . Goodwill

Q:

Case Greenbuilders Pte Lid ("GPL") is a local construction company which specialises in providing bespoke Design and Build construction services for private residential homes that are designed to be...