While manning the help desk, you get a call from Bryce in sales complaining that he can$$t print and every time he clicks on the shared network drive, his computer stops and freezes. He says he thinks it$$s his hard driver. What would be a good follow$-$up question or statement?A$.$ Bryce, you$$re an idiot. Don$$t touch anything. I$$ll be there in five minutes.B$.$ Okay, let$$s take this one step at a time. You seem to have two problems, one with printing and the second with the shared network drive, right? C$.$ First, it$$s not a hard driver; it$$s a hard drive. It doesn$$t have anything to do with the shared network drive or printing, so that$$s just not right.D$.$ When could you last print?