Question: While planning a sales call, Shinda makes notes on the buyer she's meeting with, confirms her appointment, checks her directions, and prepares a list of

While planning a sales call, Shinda makes notes on the buyer she's meeting with, confirms her appointment, checks her directions, and prepares a list of questions. What is Shinda likely doing?
a. over planning
b. experiencing sales reluctance
C. wasting valuable time
d. going over an approach checklist
e. most like she is a new salesperson
While planning a sales call, Shinda makes notes

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