While the right techniques used in the right way can help a speaker build a strong connection with the audience, too often though $\_\_\_\_\_\_\_\_$ gets in the way.

Question $1$ options:

a language barrier

not knowing the audience

lack of planning

lack of knowledge

Question $2($Mandatory$)(1$ point$)$

Barry realizes that planning oral presentations is much like planning other business messages. Therefore, the first step in this process would be to $\_\_\_\_\_\_\_\_.$

Question $2$ options:

gather information

analyze the situation

select the right medium

organize the information

Question $3($Mandatory$)(1$ point$)$

Shanda has been asked to prepare online presentations that people can either view live or download later from the company website. She has to prepare a $\_\_\_\_\_\_\_\_.$

Question $3$ options:

screencast

twebinar

webcast

webinar

Question $4($Mandatory$)(1$ point$)$

To avoid struggling to get your main idea across to the audience, you should $\_\_\_\_\_\_\_\_.$

Question $4$ options:

figure out the one key message you want audience members to walk away with

recognize that uninterested audiences care deeply but might not be open to listening

reward their goodwill with a presentation that is clear, concise, and upbeat

not try hard to hold their attention throughout

Question $5($Mandatory$)(1$ point$)$

Juanita is giving her first training presentation to her team. Her manager has asked Juanita to make sure her presentation fits the allotted time, since there are other presentations following hers. Therefore, Juanita should $\_\_\_\_\_\_\_\_.$

Question $5$ options:

limit her scope

avoid summarizing

limit audience questions in the end

focus on meeting audience needs and expectations more than keeping to the time allotted

Question $6($Mandatory$)(1$ point$)$

Evan has organized his material around conclusions and recommendations because his purpose is to $\_\_\_\_\_\_\_\_$ his audience.

Question $6$ options:

motivate

understand

inform

persuade

Question $7($Mandatory$)(1$ point$)$

One of the ways to arouse audience interest is to $\_\_\_\_\_\_\_\_.$

Question $7$ options:

avoid storytelling

try focusing on better visuals

open with an amusing observation about yourself

focus the presentation on the audience's sense of hearing only

Question $8($Mandatory$)(1$ point$)$

Transitional words such as therefore, because, and in addition can be $\_\_\_\_\_\_\_\_.$

Question $8$ options:

distracting to the audience when used often

helpful for only longer presentations

avoided as fillers

used as links between sentences and paragraphs

Question $9($Mandatory$)(1$ point$)$

The close of your presentation should do which of the following?

Question $9$ options:

Anticipate audience questions and concerns

Thank your audience

End with a joke to show your sense of humour

Put your audience in the appropriate emotional state

Question $10($Mandatory$)(1$ point$)$

Before ending your presentation, tell listeners that you're about to finish and $\_\_\_\_\_\_\_\_.$

Question $10$ options:

give recommendations if it is a direct approach

summarize if it is an indirect approach

reinforce your theme by restating your main supporting points

do not repeat the main points because they are obvious by now

Question $11($Mandatory$)(1$ point$)$

Which of the following is NOT true of structured slides?

Question $11$ options:

They can be more effective at conveying complex ideas or sets of interrelated data.

Easy$-$to$-$design slides save time and money.

They are a good choice for routine presentations.

Highly structured bullet points keep the audience's attention.

Question $12($Mandatory$)(1$ point$)$

Which of the following is NOT true of free$-$form slides?

Question $12$ options:

They require the same time to be created as structured slides.

They provide complementary information through both textual and visual means.

They help viewers process information by identifying priorities and connections.

They limit the amount of information to prevent cognitive overload.

Question $13($Mandatory$)(1$ point$)$

One of the most common mistakes beginner speakers make is $\_\_\_\_\_\_\_\_.$

Question $13$ options:

not adapting to the audience

stuffing slides with too much text

using free$-$form slides

not planning their outline

Question $14($Mandatory$)(1$ point$)$

Mayada is giving a presentation on the new design elements included in a tool created by her team. To explain the functionalities, she is planning to use multimedia elements. Audio and video clips $\_\_\_\_\_\_\_\_.$

Question $14$ options:

are generally avoided in business presentations

are generally preferred in business presentations

can be used to support points of her presentation, but are not replacements for them

can eventually replace the need for an actual presenter

Question $15($Mandatory$)(1$ point$)$

You don't want to be fumbling with controls while the audience is watching and waiting, so make sure $\_\_\_\_\_\_\_\_.$

Question $15$ options:

you're comfortable with the equip