Question: Why do firms outsource project work? What does the term escalate refer to and why is it essential to project success? Why is the principled

Why do firms outsource project work?
What does the term escalate refer to and why is it essential to project success?
Why is the principled negotiation approach recommended for negotiating agreements on projects?
How can a project manager influence customer expectations and perceptions?
Snapshot from Practice: Discussion Questions
12.1 The Boeing 787 Dreamliner
What disadvantages of outsourcing were evident in the Boeing 767 project?
What does this project say about the importance of taking a socio-technical approach to projects?

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