Question: Why do organizations need knowledge management (in other words, what are the driving forces? what are the primary applications; and whats their business value?), and

Why do organizations need knowledge management (in other words, what are the driving forces? what are the primary applications; and whats their business value?), and how do you tangibly measure their benefits and ROI? Relate your answers with any organization as example to explain for this question.

subject- knowledge management

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