why do you think that?

It's an intangible resource making it difficult to observe and copy.$$

Response $2$ of $3$: There are many advantages that come from an integrated care community so substituting would likely require a large variety of specific resources.There are many advantages that come from an integrated care community so substituting would likely require a large variety of specific resources.

Response $3$ of $3$: A communication system backed by solid technology could make any company look coordinated.$$A communication system backed by solid technology could make any company look coordinated.$$