Why do you think the platform used for processing medical orders is called human-centric? How do you think that a digital healthcare platform enhances service quality in this case study and in the health care sector in general? What is the role data in the design of these new mainly automated services provided in the platfrom?

Question Instructions:

*Digital healthcare platforms are defined as collections of applications and technologies used to support the delivery of healthcare services. A study estimated the spending on digital healthcare solutions to reach EUR 232 billion by 2025. Digital healthcare platforms can provide many benefits for healthcare consumers, such as understanding of their health status, enabling of self-care, and better management of healthcare activities. When you assess service quality achieved through the use of digital healthcare platforms, use the service quality dimensions: tangibility, reliability, responsiveness, assurance, and empathy.

minimum of 150 wordfs.