Question: Why is a customer - oriented approach to formulating a mission more effective than a product - oriented business definition? a . A customer -

Why is a customer-oriented approach to formulating a mission more effective than a product-oriented business definition?
a.A customer-oriented approach identifies the market in which the product will be sold.
b.A customer-oriented approach helps the company understand what it wants to achieve in the future.
c.A customer-oriented approach helps safeguard the company from shifts in demand.
d.A customer-oriented approach focuses on how a product is best used.

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