Why is artificial intelligence (AI) important?Define artificial intelligence and automation. Describe how organiza-tions hope to use AI to increase automation. List each of the forces shown in Figure 3-22 that have driven recent advances in AI. Explain why each of these forces has been important to the cur-rent success of AI. Define deep learning. Describe how users may already be using AI applications.

How will Artificial Intelligence and automation affect organizations? Explain how AI and automation could be used to reduce the costs and increase productivity for a fast-food restaurant. Describe how the adoption of automated labor may reduce employee fraud and its potential impact on profitability. Describe two pos-sible reactions people might have when their organizations imple-ment widespread automation. List some jobs that humans may not want to do but that would be good for an automated worker. Describe how AI and automation will create new types of jobs to replace those that will be lost and why workers will have to adapt to these changes. List skills that can help you adapt to a shifting workplace caused by AI and automation.

How does AI work?Define machine learning, algorithm, and Nave Bayes Classifier. Describe how machine learning uses training data to predict future outcomes. Summarize how machine learning can be used to detect spam as shown in Figure 3-30. Define natural language processing. Describe how IBMs AI named Watson could be used by organizations to help answer user questions.