Question: Why is it important for managers to pay close attention to their organizations production system if they wish to be responsive to their costumers? What

  1. Why is it important for managers to pay close attention to their organizations production system if they wish to be responsive to their costumers?
  2. What is CRM, and how can it help improve responsiveness to costumers?
  3. How can achieving superior quality help a companys bottom line?
  4. What is efficiency, and what are some of the techniques that managers can use to increase it?

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