1. Why is it important to be sensitive to the audience's needs when writing reports and proposals?

   		To keep the report or proposal as short as possible
   		To ensure informational needs are met
   		To be able to eliminate the summary section
   		To utilize a more informal, conversational tone
   		To eliminate the need to establish credibility in the opening sections

2 points

QUESTION 26

1. The Transportation Department of Cartagena is organizing a presentation on road safety for World Road Safety Day. Which of the following statements will best help make the presentation relevant to the audience's experiences?

   		The department cares about your safety. It is better to be safe than sorry.
   		Safety is the number-one priority of our department.
   		Remember how your heart raced the last time you had a close call on the road?
   		You are required by law to wear your seat belt while driving.
   		Seat belts save lives. Make sure you put them on while driving.

2 points

QUESTION 27

1. Which of the following is an advantage to using the backchannel during presentations?

   		Contrary audience members have more leverage.
   		Information is limited to those in the immediate audience.
   		The audience can track claims and verify at a later time.
   		Feedback is available during and after the presentation.
   		There could be less immediate interaction from audience members.

2 points

QUESTION 28

1. Which of the following is one of the advantages of using proposal-writing software for routine proposals?

   		It prevents solutions from being given away free to the audience.
   		It prevents integration with sales databases.
   		It emphasizes the "you" attitude in the creation of the document.
   		It ensures proper structure.
   		It explains your unique skills and knowledge needed to solve the problem.

2 points

QUESTION 29

1. Which of the following is an advantage to working with a reference librarian when conducting research?

   		They can access books and other printed material as well as databases.
   		They are highly skilled in research strategies.
   		They will conduct your research for you.
   		They eliminate the need to cite materials.
   		They can direct you to free online searches instead of subscription databases.

2 points

QUESTION 30

1. Which of the following is the cause-and-effect linkage between two factors, where one factor is the result of the other?

   		Causation
   		Cross-tabulation
   		Comparison
   		Correlation
   		Trends