Question: Why is quality planning important? Quality improvement is a planned managerial activity which involves identifying potential areas for improvements, prioritizing potential areas for improvement, and

Why is quality planning important? Quality improvement is a planned managerial activity which involves identifying potential areas for improvements, prioritizing potential areas for improvement, and planning the implementation of projects and improvements (Foster, 2017:106) Against the above background, students are required to demonstrate and apply the knowledge gained from the course by drawing up a strategic quality plan for the Bakery. The following elements should be included in the Strategic Quality Plan:

4. Strategies and Operational Tactics

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