Question: Why is the quantification or ROI so important when making a decision around people, process & technology investments? What are some ways providers can quantify

  1. Why is the quantification or ROI so important when making a decision around people, process & technology investments?
  2. What are some ways providers can quantify ROI?
  3. How would you calculate ROI for a health system's replacement of their current Revenue Cycle Management system?
  4. What are the limitations of only using ROI particularly when comparing investments?

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