With no-show rates being a key restricting factor for operational success, one emerging trend is the use of walk-in first-come, first-serve (FCFS) models where clinics abandon the traditional process of scheduling appointments in advance and simply treat patients as they come in the door. Based on what youve learned this week, what are your thoughts on a FCFS model? How would this impact the various components of the queuing system, such as arrival and service? Be sure you discuss both the pros and cons of a FCFS model from both the patient and provider perspectives