Question: With no-show rates being a key restricting factor for operational success, one emerging trend is the use of walk-in first-come, first-serve (FCFS) models where clinics

With no-show rates being a key restricting factor for operational success, one emerging trend is the use of walk-in first-come, first-serve (FCFS) models where clinics abandon the traditional process of scheduling appointments in advance and simply treat patients as they come in the door.

  • Based on what you've learned this week, what are your thoughts on a FCFS model?
  • How would this impact the various components of the queuing system, such as arrival and service?
  • Be sure you discuss both the pros and cons of a FCFS model from both the patient and provider perspectives.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!