Question: With reference to the case study extract below, briefly describe how benchmarking is used as a quality planning tool? PM: I have spent a great

With reference to the case study extract below, briefly describe how benchmarking is used as a quality planning tool? PM: "I have spent a great deal of time trying to benchmark best practices in risk management. I was amazed to find that most companies are in the same boat as us, with very little knowledge in risk management."
 With reference to the case study extract below, briefly describe how

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