Question: With the proper information on how a customer's interaction with the shipper drives the firm's costs, the firm then can segment its customers by profitability.

With the proper information on how a customer's interaction with the shipper drives the firm's costs, the firm then can segment its customers by profitability. True?

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with the proper information on how a customer's interaction with the shipper drives the firm's costs, the firm can segment it's customers by profitability.....true or false

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