Wk $2-$ Apply: Summative Assessment: Project Coordination $[$due Day $7]$

Exam Content

A project manager works in a financial institution where data security is accorded the greatest importance. The head of the IT department has recently launched a project investigating all the organization's workstations in order to remove any illegally installed software and buy legal versions instead. To successfully implement this project, the project manager needs to collaborate with all employees and department heads.

During the project execution, the project manager gets support from all stakeholders, except for the head of investments and the head of customer relations. The head of investments always claims that they didn't receive the project manager's emails and thus cannot help them with their requests. The head of customer relations, on the other hand, seems to be constantly busy and never replies to the project manager's emails. But they do respond directly whenever the project manager runs across them in the hallway.

Remember that relationships with stakeholders should be managed and controlled to foster collaboration. Collaboration is shaped by stakeholders' expectations, power, interest, and level of engagement.

Given the information in the scenario: