work processes; lengthy client service waitlists; staff feeling burdened with lars caseloads; client files

with incomplete documentation; missing outcome data; and multiple staff resignations requiring new

staff hiring.

Course MAN $6043\_1$

Group Assignment #$1$

Course $6043\_1||$ Group Assignment #$1||($c$)2024$ LAMBTON COLLEGE IN TORC Case Study taken from:

Rosemary Vito

Source Information March $2019,$ Volume$43($Issue$2)$Pages$,$ p$\mathrm{.}146$To $-151-$ Humar Service Organizations: Management, Leadership & Governance

Using the facts from the Self Direct Teams Case study above, and the Change Management Toolkit as a guideline for the minimum expectations, complete th following:

Stakeholder Analysis

Stakeholder Engagement Plan

Behavioural Change Plan

Team Communication Plan