Workplace software $($such as Microsoft Office or Google or$..)$ is unlikely, on its own, to be source of temporary or sustainable competitive advantage because:

Question $3$ options:

It needs to be updated periodically, hence it lacks path dependence.

It is available to any firm that wishes to purchase it; hence, it is not rare.

It is expensive to install hence its benefits are offset by its costs.

Its benefits are limited to those activities that require information processing.