Write a 2-3 page paper on the case questions at the end of the article - The Navigator III, page 427.

CASE The Navigator III Frank Jones, the owner of Frank's Fabricators, has collected the following information to develop a standard time for producing the Navigator III, a universal remote control. All of the times are in minutes. of this, he asks Susan, a time-study analyst, to observe how Sam is doing element 6. After observing Sam, she determined that his mean observed time for element 6 was 1.50 minutes, and she rated his performance at 100 percent. This suggests that his out- put is not being accomplished by unusual effort on his part. Since Sam was significantly quicker than the standard but was only working at 100 percent, Susan suggested that he had devel- oped a new method for doing element 6. 2 3.00 3.20 Observations Cycie 1 Cycle 2 Cycle 3 Cycle 4 Cycle 5 Cycle 6 Rating Factor Frequency 1 1.10 1.08 1.15 1.16 1.07 1.10 0.95 1.00 Elements 3 4 0.92 1.23 0.88 1.30 0.85 1.26 0.88 1.33 0.90 1.28 0.94 1.30 1.05 1.0 1.0 1.0 5 1.46 1.64 1.55 1.52 1.62 1.60 0.85 1.0 6 1.80 1.78 1.76 1.80 1.82 1.82 1.10 1.0 3.10 0.90 0.50 Frank has noticed that one of his senior operators, Sam, is able to consistently produce the Navigator III much quicker than other employees. However, Sam always produces exactly what the standard requires each day. Sam insists that he does everything according to the job directions. He offers no addi- tional insight into how quickly he achieves the standard output levels. During casual observations, Frank noticed that Sam appears to be doing element 6 much quicker than anyone else. Because Questions 1. Based on Susan's observations, determine how long it ac- tually takes Sam to produce a Navigator III. 2. If direct labor is assessed at $18 per hour, what would the labor savings per Navigator III be if all the employees used the same method that Sam uses? 3. If Frank's Fabricators produces 20,000 Navigator IIls each month, what are the potential annual savings by using Sam's method for element 6? 4. Why do you think Sam is reluctant to share his method improvement for element 6 with the company? 5. Do standard times inhibit process improvement? 6. How can you ensure that employees will share time- saving improvements? 7. From an employee's perspective, why wouldn't you share a process improvement with the company