write a case study on below

Unit Electronics company reduces electronic process controls for industrial use.

The products are designed for the specific customers and requires the

production department to work closely with QC & QA department. In one of

the specific orders Charles, production manager assigned Mr$.$ Williams to work

in QC department for this particular job. Williams had the previous experience

and was well acquainted with the processes and Charles was confident of his

abilities. The test engineer for this job was Mr$.$ Dale.

A week after working Williams had problem working with Dale. Williams

reported to Charles of the same and the latter promised to visit the

department shortly.

When Charles visited the department Dale started complaining about

Williams immediately. He pointed out that William was undermining his

authority by giving direct instructions to his $($Dale$$s$)$ subordinates and also

contradicted him in front of them. After a number of complaints Dale asked

Charles to substitute Williams with someone else. He also threatened that if

not done he would have Williams removed from the top authorities. Charles

listened very patiently, asked some questions but made no promises or

judgments.

Williams had seen Charles talking to Dale and when Charles was leaving

the department he commented that a lot of complaints would have come from

Dale. Charles acknowledged and admitted by saying yes but did not mention

about the threat of transfer.

Williams said that he had to correct Dale if things were fouled up and

Dale could not stand this. Charles admitted that the situation was sensitive and

since Dale was in charge of the department they should play it cool.

Charles thought a lot for a few days and deliberated with himself about

the same and finally he decided to shift Williams from the department. In a

short while Dale walked into the office and thanked Charles for the transfer.

Even before Charles had informed Williams about the same. This stunned

Charles although he did not say anything.

Williams met Charles the next day and told him that there was a mark

difference in Dales$$s attitude after your visit to the department

Analyze the case