Write a ksa using a star $.$format Knowledge of mail and package processing equipment, and mechanization and automation principles sufficient to maximize productivity, identify and resolve performance deficiencies.

$2.$ Knowledge of mail and package types, mail flow and related Postal policies and procedures, including mail classes $($for example, $2$C$,3$C$,$ Priority, First Class, Color Coding, marketing mail$)$ and processing requirements sufficient to ensure that mail is labeled, sorted, and processed correctly.

$3.$ Knowledge of national and local collective bargaining agreements sufficient to ensure compliance and assign work appropriately.

$4.$ Knowledge of safety policies and procedures sufficient to monitor safe working conditions and address safety compliance issues.

$5.$ Ability to troubleshoot and coordinate resolution for mail processing issues, including diagnosing root causes to problems in machines, scans, and operations.

$6.$ Ability to work collaboratively with others to coordinate work, troubleshoot issues and implement solutions to achieve organizational goals and leverage opportunities for improvement.

$7.$ Ability to prioritize work and make decisions, including redirecting employees to assignments based on ongoing conditions, to move the mail in a timely manner and achieve the operational plan and drive operational precision.

$8.$ Ability to use Informed Visibility Employee Scheduling $($IVES$)$ and attendance systems to create work schedules and tracking systems, monitor employee attendance, inform staffing decisions, and track labor costs.

$9.$ Ability to interpret reports and dashboards $($e$.$g$.,$ Run Plan Generator, Surface Visibility, Informed Visibility, Daily Mail Condition Reporting System, MPE Watch, scan data$)$ relating to facility performance, machine performance, and employee availability to inform operations.

$10.$ Ability to supervise employees to plan work, direct workflow, provide guidance, and engage employees.