write a letter that conveys bad news using the direct approach in response to a complaint letter below.deer pom TeI purchased the Palm vx$400$ organizer $3$ months ago and it will no longer turn on I tried many times to charge it and even got the battery replaced nonetheless it is still not working and it does not turn on it is for $10$ to $15$ minutes then shuts downagainI would like you to replace the organizer I bought with another one of the same type or newer model I believe something as expensive as the Palm VX should be built to last I did not pay $$275$ for it to stop working $3$ months later I look forward to your response sincerely Mark Davisyou work in the customer service department at pontech and received Mr Davis's letter you review the policy of your department and discover that you cannot Grant his request for a replacement organizer you now have to write and tell him bad news please include the following information in your letterthat you cannot provide him with a replacement the return period of $30$ days has passed provide information to get it repaired the alternatives are he can purchase the same organizer which is reduced in price to $$199$ or purchase a newer version such as the vx$500$ or vx$600$ for approximately the same price he originally paidmake sure to remember to include elements of poorly structured paragraphs include elements of goodinclude elements of properly structured paragraphs include elements of good business letters use the direct approach layout edit and proofread the letter use appropriate language to convey bad newsch