Question: Write a management memo to Mark Simkin. In it, address the following question: He wants to advertise a 99% service level, to keep pace with

Write a management memo to Mark Simkin. In it, address the following question: He wants to advertise a 99% service level, to keep pace with the competition. Based on your analysis here, what service level would you recommend for him for Q=75 and Q=160? Is 99% realistic? Why or why not?

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