Write a negative letter in response to this scenario. Keep in mind that much of the language in this scenario is not appropriate for effective business communication, and that part of your job is to re-write it so that it reads more professionally and empathetically: You are the Station Manager of WTMI, a locally owned radio station that serves the Northern Illinois stateline area. It is also a National Public Radio affiliate; 20% of the station's funding comes from NPR, with the rest coming from listener donations and advertising from local small businesses. This morning, you received a written proposal from one of your listeners, Pat Newcombe, who, as it turns out, is a six-year Gold-level WTMI Member on account of a $500 annual donation to your station. Pat has also actively participated in quite a few station-sponsored events over the past few years, including the 5K Fun Run. In the document, Pat has proposed producing a weekly five-minute radio segment called "The Invisible Gourmand," where the member would visit a local restaurant, review it, and produce the segment at the station. A quick Google search revealed that Pat has been using Twitter to write short restaurant reviews @.InvisibleGourmand, and while you sense that the reviews are often informative and accurate, they can also be quite mean. Obviously, you cannot risk alienating the 12 local restaurants that currently advertise on WTMI, whether it be through a bad review or by giving free publicity (in the form of a positive review) to a restaurant that does not advertise on the station. Additionally, the weekly on-air schedule is very tightly formatted, and in November you will be adding two new shows: "Wynds of Change," a new-age self-help call-in show, and "Left Versus Right," an hour of informative political talk. In other words, airtime is tight, and it would be a lot of trouble for you to squeeze in another five minutes of programming. Also, you know from experience that it's a good rule of thumb that any on-air segment will take ten times longer to produce, on average, than the length of the segment itself. This would essentially add an hour to your workweek, or you would need to pay a staffer to record it. Furthermore, it is station policy to have only employees of the radio station appear on-air. There is one notable exception: the popular daily "Community Voices" segment, a one-minute opinion piece voiced by a WTMI listener, usually about a local issue of importance. Your task: write a business letter to Pat Newcombe, refusing the request to produce "The Invisible Gourmand" at the WTMI studios. It is important to have the member not just understand the bad news, but to accept it as well, since Pat is a six-year Gold-level WTMI member. The home address is: 210 Central Street, Scarsdale, IL 61103